Collector Job Description

A collector is a person or organization that buys collectible items, such as stamps, coins, currency, toys, or books, with the intent of later selling them for profit.

Collectors usually specialize in a specific category or type of collectible, such as stamps, coins, or fine art.

Many collectors also collect a number of different categories of collectibles.

An ornithologist, for example, may specialize in the collecting of bird stamps.

Collectors use a number of strategies to make a profit on their hobby.

They may purchase items at an auction or through a mail order source.

They may also purchase items at used book stores, flea markets

Job Brief:

We’re looking for Collector to help us expand our team and help us with our goal of becoming the top collectors in the country.

Collector Duties:

• Develop, implement, and maintain collection strategies
• Collect delinquent accounts
• Assist in managing collections department
• Develop strategies to minimize bad debt
• Create and maintain delinquency reports
• Develop and maintain customer relationships
• Meet with new clients to go over services
• Investigate accounts
• Provide client support
• Identify payment processing issues
• Determine collection action to be taken

Collector Responsibilities:

• Collecting all past due accounts from customers, including but not limited to receivables, payables, and return of funds
• Driving directly to customers to collect past due accounts, including (but not limited to) contacting customers in person, via phone calls and letters, and mailing correspondence
• Taking customer payments and performing all account reconciliations
• Researching account information to follow up with customers left uncollected
• Performing data entry and scanning of paper documents
• Investigating fraud accounts
• Enforcing company policies, procedures, and standards for collection procedures and working with collections agencies
• Work weekends and holidays

Requirements And Skills:

• Bachelor’s degree in business related field
• 2+ years of experience as a collections representative
• Knowledge of fair debt collection practices
• Excellent customer-service skills

Company Name is proud to be an Equal Opportunity Employer. We believe that a diverse and inclusive team is essential to our success. We encourage applications from people of all backgrounds, religions, nationalities, genders, , , gender expressions, and ages. We are also committed to supporting veterans and individuals with disabilities.